Immersed in your job

Immersed in your job

A leak detection investigation. I knew my day was going sideways when it was going to be necessary to change into a bathing suit and get wet in the customer’s master bath in order to find out what was causing a leak into the basement. Did I mention the owner was an...
Heroes and zeros

Heroes and zeros

Texas PHVAC contractors face unprecedented challenge. BanksPhotos/iStock / Getty Images Plus via Getty Images As Texas settled into a deadly-serious Polar Vortex, you could predict the pattern emerging based on your own past experiences with bitter-cold sustained...
Run away boilers

Run away boilers

Scary stories to keep you awake at night. mevans/E+ via Getty Images If you have never been face-to-face with a run away boiler, I can assure you it makes your sphincter pucker! My first one was during my first year as an apprentice. It was a steam boiler in a...
Trial by fire

Trial by fire

The climb to success doesn’t include an elevator or escalator; there are only stairs to climb. I always hated the business side of being in business. After a hard day’s work, we would retire to our home office to do billing, write checks and fill in the books. Truth...
Vented or vent-free gas logs and heaters

Vented or vent-free gas logs and heaters

Ensure your customers are aware of the advantages and disadvantages. Remember the wall-vented, gas-fired space heaters with standing pilots? It sure was fun trying to relight those pilots through the peephole on windy days — not. I had one customer who heated their...
Winterizing buildings

Winterizing buildings

Do it the right way to avoid future disaster. I have far too many memories of freeze damage in “winterized” homes where the winterizing procedure consisted of shutting off the main valve, opening a basement drain in the potable water system, opening all...