What’s in your radiant toolbox?

What’s in your radiant toolbox?

Ensure you do the job right the first time. “All I ever do is staple-up.” That was my friend and competitor’s response after he asked me to determine why a recent radiant heating installation was not working satisfactorily because the owners were ticked...
Honesty

Honesty

The essential foundation for your business. Honesty is such a lonely word (from the song, “Honesty” by Billy Joel). It never ceases to amaze me when folks we deal with are not honest. As a new apprentice in 1972, Paul Strayer and I were doing demolition work...
The doctor is in

The doctor is in

Contractors offer customers peace of mind with solutions to indoor comfort and plumbing problems. How to become a psychologist and therapist in one easy lesson: Open a mechanical contracting firm! With absolutely no disrespect intended towards those who are degreed in...
Deal or no deal

Deal or no deal

Crunch the numbers and have documented proof, then no one can argue. An architect, insulation installers, door and window salespersons/installers, and a mechanical contractor are in a classroom together, and the instructor asks: “Should you upgrade the building...
Figure it out

Figure it out

Ask Dave, he’ll know.” I had just walked into the inside sales area to give our salesman a list to quote. A friendly competitor was looking for answers and one of the salesmen told him to ask me for my thoughts. He had recently installed a new boiler with five zones...